Dear Valued LANEIGE Customer:,
The health and safety of our customers, employees and their family members are our top priority. In view of the recent coronavirus outbreak, we have implemented, with immediate effect, the following safety precautions.
All employees are required to undergo daily temperature checks before work, clean their hands frequently with hand sanitizers and wear a surgical mask at all times. We have also comprehensively strengthened employees’ personal hygiene practices, and strictly put in place disinfection and cleaning guidelines.
We perform regular cleaning and disinfection of equipment, treatment rooms and public areas.
• Facial Services customers:
Beauty consultants will conduct temperature checks on customers and assist them with disinfecting their hands with hand sanitizers prior to treatment. Customers who have symptoms of respiratory infection or fever will be required to reschedule their treatment.
In addition, we have specially adjusted the opening hours of LANEIGE retail counters and stores in Hong Kong and Macau. The new hours are from 11am to 8pm and from 10:30am to 8:30pm (Macau New Yaohan only) until further notice.
We will keep a close eye on the development of the coronavirus epidemic, and roll out necessary measures to ensure the safety of customers and employees. Thank you so much for your understanding and support!